Patients need to know what a true emergency is before going to the ER
At least one out of every three patients who visit an emergency room does not have a true emergency. As a result, ERs become overcrowded, physicians have difficulty seeing patients with real emergencies quickly, and hospitals can become so clogged that ambulances must be diverted, potentially leading to deaths. Moreover, unnecessary overuse of the ER is a contributor to soaring health care costs.